Qnow is a mobile-first queue management system designed for service-based businesses like clinics, restaurants, salons, and service centers. It digitizes walk-in queues using QR codes, allowing staff to manage queues efficiently and visitors to check their status in real-time.

Simply sign up for a free 21-day trial. Once registered, you can create your first queue, add staff members or service providers, and download your QR code. The entire setup takes less than 5 minutes.

No, visitors access their queue status through a simple web page using their visitor code. No app download required. They simply scan your QR code or enter their visitor code on any web browser.

Qnow works on any device with a web browser - smartphones, tablets, and desktop computers. The interface is mobile-first and optimized for touch screens, making it perfect for shared devices at reception desks.

Qnow costs $20 per month, billed monthly. You can cancel anytime with no penalties or hidden fees.

After your 21-day free trial, you can continue with a paid subscription at $20/month. If you don't upgrade, your account will be suspended but your data will be preserved. You can reactivate anytime by adding payment.

Yes, you can cancel your subscription at any time with no penalties or fees. Your service will continue until the end of your billing period.

No, there are no setup fees or hidden charges. You only pay the monthly subscription price of $20.

We accept all major credit cards (Visa, Mastercard, American Express) and other payment methods through our secure, PCI-DSS compliant payment processor.

Refunds are handled on a case-by-case basis at our sole discretion. First-time subscribers may request a refund by contacting our support team at support@qnow.ai. We reserve the right to approve or deny refund requests based on usage patterns, Terms compliance, and other factors. Please review our Terms of Service for complete refund policy details.

The Professional Plan is designed to support typical business operations. You can manage your queues and visitors according to your business needs.

Yes, you can add multiple staff members and service providers to support your business operations. Each user gets their own account with role-based access control.

Staff members manage the queue - they add visitors, call next, skip, and complete visitors. Service Providers are assigned to specific visitors and complete services. Admins have both Staff and Provider permissions.

Yes, Qnow is designed to work for various service-based businesses including clinics, restaurants, salons, and service centers. The system is flexible and adapts to your business needs.

Yes, staff can mark any visitor as priority. Priority visitors are automatically called first when using the "Call Next" function.

Visitors can join in two ways: (1) Staff can manually add them to the queue, or (2) Visitors can scan your QR code and join themselves by entering their name and phone number. You control which method is enabled in your business settings.

After joining, visitors receive a unique visitor code. They can enter this code on the status page to see their position in line, estimated wait time, and real-time updates. They can also scan your QR code and select "Check My Status".

Staff can skip the visitor using the "Skip" action. The skipped visitor moves to a separate list and can be re-added to the queue later if they return.

When calling the next visitor, staff can assign them to a specific service provider. If you have multiple providers, a selection modal appears. If you have one provider, it auto-assigns. If no providers exist, the staff member completes the service themselves.

Yes, we use industry-standard security practices including encrypted data transmission, secure authentication, and data isolation. Your data is protected by multiple security layers and only accessible to your business.

Visitor data is protected through anonymous authentication and visitor code validation. Visitors can only access their own visitor information using their unique visitor code. All visitor data is encrypted in transit and at rest.

Yes, we take privacy seriously and follow best practices for data protection. You control what visitor information is collected (name and phone are optional), and visitors can only access their own data via their visitor code.

Your data is stored securely with automatic backups. We use industry-leading cloud infrastructure to ensure reliability and data durability.

All plans include email support. We typically respond within 24 hours during business days. For urgent issues, please mark your email as high priority.

Contact us via email with details about the issue, including screenshots if possible. Our team will investigate and provide a solution as quickly as possible.

Yes, we provide comprehensive documentation and setup guides. The system is designed to be intuitive, and most users are up and running within 5 minutes of signing up.

Absolutely! We value customer feedback. Contact us with your feature requests, and we'll consider them for future updates based on demand and feasibility.